Helpdesk TechnicianLocation: Downtown Fort Worth, TX (mainly onsite, but some hybrid work; company will pay for parking) Term: 6 month contract, can convert to FTE based off performance Interview Process: 1 video screening with PV Account Manager, 1 onsite interview with VP of ITEnvironmentOil and Gas IndustryHelpdesk Team size: 5+Day to Day 40% email support30% phone support30% desktop supportTop Skills2+ years helpdesk experienceExperience troubleshooting Office 0365, SCCM, Core OS, Windows environmentMust have strong interpersonal and communication skillsTicket resolution time in a timely mannerAccess ControlActive Directory - adding new member groups or modifyingPluses/What Manager Looks for in ResumesIntegration experience or merging companies experience