Job Description
Job Description
Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device provisioning while working directly alongside a lean IT team supporting a compliance-driven environment.
This role extends beyond traditional helpdesk boundaries. As a lean team supporting a rapidly scaling company, you will be pulled into tasks traditionally earmarked for Systems Administrators or Security Analysts. The ideal candidate is hungry, self-driven, and thrives on autonomy, taking ownership of a task, researching what it actually takes to get it done right, and delivering results. Key Duties & Responsibilities
* Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
* Own new hire onboarding and device lifecycle:
Job Description
Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device provisioning while working directly alongside a lean IT team supporting a compliance-driven environment.
This role extends beyond traditional helpdesk boundaries. As a lean team supporting a rapidly scaling company, you will be pulled into tasks traditionally earmarked for Systems Administrators or Security Analysts. The ideal candidate is hungry, self-driven, and thrives on autonomy, taking ownership of a task, researching what it actually takes to get it done right, and delivering results. Key Duties & Responsibilities
* Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
* Own new hire onboarding and device lifecycle:
Helpdesk Technician in austin at Unknown Company
This position is listed as full time and onsite.