Job Description
Job Description
Mandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.
· Act as the first point of contact for technical support via phone, email, and walk-ups
· Troubleshoot hardware, software, and network issues—escalating when needed
· Set up new user workstations and manage employee onboarding/offboarding
· Support Windows desktops, Microsoft Office applications, printers, and other common business tools
· Maintain accurate records of issues and resolutions in our ticketing system
· Assist with user
Job Description
Mandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.
· Act as the first point of contact for technical support via phone, email, and walk-ups
· Troubleshoot hardware, software, and network issues—escalating when needed
· Set up new user workstations and manage employee onboarding/offboarding
· Support Windows desktops, Microsoft Office applications, printers, and other common business tools
· Maintain accurate records of issues and resolutions in our ticketing system
· Assist with user
Helpdesk Support Technician in chicago at Unknown Company
This position is listed as full time and onsite.