Help Desk TechnicianWe are looking for a Help Desk Technician to provide front-line technical support for end users. This contract position focuses on resolving everyday desktop and account-related issues, supporting user onboarding activities, and helping maintain a reliable technology environment. The ideal candidate is comfortable working with Windows-based systems, managing user access, and delivering responsive service with a detail-oriented approach.Responsibilities:Provide first-level technical assistance for hardware, software, and access-related issues reported by employeesSet up new user accounts, configure system access, and prepare workstations for incoming staffSupport and troubleshoot devices running Microsoft Windows 11 to ensure smooth day-to-day operationMaintain and update user profiles, permissions, and group access within Active DirectoryRespond to service requests in a timely manner and document incidents, actions taken, and resolutionsGuide users through basic troubleshooting steps and escalate more complex issues when neededAssist with workstation deployment, configuration changes, and general desktop support tasks
Help Desk Technician in jacksonville at Unknown Company
This position is listed as contract and onsite.