Help Desk Technician - Grandville AreaHelp Desk Technician | Grandville, MISalary Range: $47,000 - $72,000 depending on experienceAre you a forward-thinking professional with a passion for excelling in help desk technician? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships in the manufacturing community. We partner with companies in Grandville seeking skilled Help Desk Technicians.We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves.
Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.The OpportunityWe are collaborating with manufacturing firms in Grandville that are seeking skilled Help Desk Technicians. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively.
By joining our network, you position yourself for opportunities aligned with your career goals.Key ResponsibilitiesProvide first-level contact and problem resolution for manufacturing software and hardware.Troubleshoot and resolve technical issues related to production equipment and systems.Document, track, and monitor problems to ensure timely resolution and maintain accurate records.Install, configure, and maintain workstations, peripherals, and software for factory personnel.Collaborate with IT and operational teams to escalate and resolve complex technical issues impacting production.Assist with the deployment and support of new technologies within the manufacturing environment.Recommended QualificationsHigh school diploma or GED1-2 years experience in IT support, preferably in a manufacturing environmentProficiency in troubleshooting hardware, software, and network issuesStrong understanding of Windows operating systems and Microsoft Office SuiteExcellent communication and interpersonal skillsAbility to work independently and as part of a teamBonus QualificationsAdditional certifications or trainingJob Titles That Should ApplyIT Support Specialist, Technical Support Representative, Desktop Support Technician, Service Desk Analyst, Help Desk Analyst, IT Support Technician, IT Help Desk Technician, Computer Support Specialist, Network Support Technician, Customer Support TechnicianWhy The Pivot Group NetworkThe Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.
Learn more at you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at The Pivot Group Network offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Help Desk Technician - Grandville Area in grandville at Unknown Company
This position is listed as full time and onsite.