Help Desk Technician - Auburn Hills, MI Onsite ContractTCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programming. The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will be able to work first and second shift as well as occasional Saturday hours.
TCSC personnel must possess the following essential skills:Professional work history or training with a focus on IT or automotive systemsCustomer contact experienceSelf-motivated with a proactive approach to meeting and exceeding customer expectations.Computer hardware and software experienceKnowledge of LAN/WAN IT infrastructureAbility to diagnose and repair PC hardware/ networking componentsSubstantial problem-solving abilitiesAbility to work and thrive in a team environmentMaintain a professional image at all timesExceptional communications and organizational skillsDedication to excellent attendance
Help Desk Technician - Auburn Hills, MI in auburn hills at Unknown Company
This position is listed as contract and onsite.