Job TitleAdditional Details:If candidate is a GREAT FIT the manager will convert to FTEAdmin assistantHandle a busy front desk, and check in and greet visitors to the office.Quick learnerGreat personalityWell spokenDescription:Responsible for responding to inquiries and providing information to customers calling into a service hotline.Records all customer contact information in a call log.Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customers problem or complaint.Tracks issues escalated for resolution to ensure customer receives a timely response.Must have knowledge of the enterprises business/products and demonstrate strong customer focused skills.Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.Required Skills: Systems Analysis Additional Skills: Systems Engineer, Systems Administrator This is a high PRIORITY requisition.
Help Desk Systems Tech (Phone etiquette, MS office) | Onsite - Hoboken, NJ in hoboken at Unknown Company
This position is listed as full time and onsite.