Embedded Shishya in the United States is seeking an L1 Help Desk Lead to be the first line of support for end users, handling issues related to Microsoft 365, account access, devices, and service requests.
You will use tools such as Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, and ServiceNow, providing timely resolution with a focus on customer service and documentation.
#J-18808-LjbffrHelp Desk Lead: Microsoft 365 & Cloud Support in Location not specified at Unknown Company
This position is listed as full time and onsite.