Help Desk/Desktop SupportSkills | Must-Haves: 2+ years of professional work experience experience maintaining, monitoring, patching, and re-imaging workstations experience assisting both onsite users as well as remote users experience planning, integrating and maintaining software and hardware for local or wide area computer networks experience troubleshooting hardware / software, network computers and printers, and a variety of supported applications experience and understanding of TCP/IP, DNS, DHCP, Active Directory, Group Policies, and File Permissions Nice to Have Skills: Bachelor's Degree certifications