Job Description
Job Description
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments.
Responsibilities:
- Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.
- Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications.
- Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes.
- Support user
Job Description
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments.
Responsibilities:
- Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.
- Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications.
- Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes.
- Support user
Help Desk/Desktop Support Analyst in santa clara at Unknown Company
This position is listed as contract and onsite.