Job Support SpecialistProvide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice Presidents, Special Projects teams, Trainers, and all corporate office personnel.Responsibilities include:troubleshooting hardware, software, and network issues.documenting and tracking incidents.coordinating with internal departments to ensure timely resolutionmaintaining a high level of professionalism and service quality in all interactions.Qualifications for this position include:Up to one year of related experienceDemonstrated proficiency with Windows softwareGood communication and analytical skillsAbility to work rotating shiftsHigh School diploma or GEDUnderstanding of Variety's cash register systems a plusPreferred behaviors:Functional Expert: Considered a thought leader on a subjectTeam Player: Works well as a member of a groupEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrityPreferred motivations:Goal Completion: Inspired to perform well by the completion of tasksAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationRequired education:High School or better.Preferred experience:1 year: Up to one year of related experienceEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.