Help Desk Analyst (Fully Remote)

• Resolve end-user issues via the ticketing system and keep technology running smoothly.
• Use Windows 11, Microsoft 365, Active Directory, and networking knowledge to troubleshoot.

Qualifications:

• Prior help desk experience and high school diploma or equivalent.
• Strong communication skills; MacOS and certifications preferred.

Compensation and Benefits:

• $24.00/hour with medical, dental, vision, life and disability insurance.
• 401(k), PTO, holidays, travel discounts, EAP, and professional development.

World Travel Holdings

World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people-focused culture with a strong commitment to employee engagement and remote work.