Healthy Planet Systems Analyst II

System Analyst IIUnder the leadership of the HIT Applications Manager, the System Analyst II is responsible for supporting all aspects of build, maintenance, break/fix and optimization in their assigned applications. This position collaborates with other application analysts, Clinical Informatics, Instructional Designers and users to maintain and optimize Montage's electronic health record.Responsibilities include but are not limited to:Mastering of assigned application(s) and applied workflows including clinical, technical and operationalExpert in the development, testing, validation and maintenance of the Epic applicationUse Clinical background and subject matter expertise to build and support the applicationServe as a leader and resource in promoting the understanding, integration and application of information technology in healthcare settingsDeveloping and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application.Provide support to end users for software implementations, updates, and new version releases and document project issuesComplete testing and workflow validation of assigned applications and modifications before implementation into all environmentsGathering end user requirements and evaluating complicated workflows by working directly with end usersOversee implementation of upgrades and service updatesParticipate in on call coverage rotation as assignedFollow team standard operating procedures, polices, and use organization standard templatesPerform project lead role for complex projects associated with assigned applicationsHIT departmental responsibilitiesMaintaining focus on customer service and responsivenessExcellent communication both written and verbal Troubleshoot technical problemsMaster HIT tools, applications, and processes Maintain fluency in HIT and industry best practices, tools, applications, certifications and processesFollow departmental and organizational policies and proceduresExperience:Excellent critical and analytical thinkingExcellent written and oral communication skillsExceptional customer service skillsBusiness acumen in multiple functional areasProject Management and organizational skillsMicrosoft Office productsPrevious work as a systems analystEducation: Bachelor's degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.Licensure/Certification:Epic certification in Epic Healthy Planet and Compass Rose Analytics/Clinical BuildEqual Opportunity EmployerSalary Range (based on years of applicable experience): $108,825 to $145,579Assigned Work Hours: Full time (exempt).

This position is remote-local, must reside in California, work primarily from home and live within commuting distance to work location in Monterey, CA.Position Type: RegularPay Range (based on years of applicable experience): $56.40 to $75.44