Healthcare Reimbursement Coordinator

Providing direct assistance to customers with reimbursement inquiries, the full-time Customer Reimbursement Coordinator will verify insurance benefits, assist with claims processing, and initiate prior authorizations while working remotely. Key responsibilities Respond to customer inquiries regarding reimbursement policies and claims status through various communication channels Assist customers in completing and submitting reimbursement claims while ensuring compliance with relevant regulations Conduct regular quality checks and maintain organized records of customer interactions and claims processing Required qualifications Associate's degree in business, healthcare administration, or a related field; bachelor's degree preferred Minimum of 4 years of experience in customer service or healthcare reimbursement Strong understanding of reimbursement processes and regulations Proficiency in using customer support software and reimbursement management systems Certification in healthcare reimbursement or a related field is a plus