Investigate and triage job failures, fallouts, and reprocessing requests using logs, SQL queries, and monitoring tools. Execute data correction and reprocessing, validate outcomes, and maintain reconciliation logs and audit trails. Partner with L3, product, and client teams to drive resolution and improve operational processes. What You Need: Bachelor's degree in Computer Science, IT, or related field with 3-4 years of application or production support experience. Hands-on experience with healthcare platforms (HealthEdge, Facets, QNXT) and EDI X12 formats. Strong SQL skills, familiarity with monitoring tools like Dynatrace, and solid understanding of incident management. About HealthEdge: HealthEdge offers AI-powered operational infrastructure for health insurance companies. The company is growing rapidly and investing in its people to shape the future of healthcare technology. HealthEdge HealthEdge provides AI-powered operational infrastructure for health insurance companies, helping them modernize and compete. The company is experiencing strong market momentum and investing in employees to support growth. #J-18808-Ljbffr
Healthcare IT Technical Operations Associate III (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.