Healthcare Enrollment CSR

Seeking a dependable and detail-oriented Healthcare Enrollment Customer Service Representative, the full-time remote position will assist callers with healthcare enrollment and eligibility inquiries while navigating multiple systems and providing professional customer service. Key responsibilities: Handle inbound calls related to healthcare enrollment, eligibility, and account information Research and respond to enrollment and eligibility inquiries using client systems and established procedures Accurately update and maintain member demographic, enrollment, and eligibility information in applicable systems Required qualifications: 1+ year of experience in a healthcare contact center, health plan, or related environment preferred Working knowledge of healthcare and health insurance terminology Previous customer service experience in a high-volume phone environment Strong computer skills with the ability to navigate multiple applications simultaneously Must successfully pass a criminal background check