Serving as the primary point of contact for assigned healthcare clients, the full-time Customer Success Manager - Healthcare will build strong relationships, lead business reviews, and analyze performance metrics to drive client satisfaction and retention in a fully remote environment. Key responsibilities Build and maintain strong client relationships that drive retention and satisfaction Lead regular business reviews to discuss KPIs, operational performance, and strategic initiatives Analyze performance metrics and recommend process improvements to enhance service delivery Required qualifications 3-5+ years of healthcare Revenue Cycle Management (RCM) or healthcare services experience Strong knowledge of billing, coding, claims management, and accounts receivable in the U.S. healthcare revenue cycle Experience managing complex healthcare client relationships Proven success supporting account growth, renewals, or business development Experience collaborating with cross-functional teams, including Operations, Sales, and Executive Leadership
Healthcare Customer Success Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.