Connecting with customers through various communication channels, the remote Healthcare Customer Service Specialist will manage inquiries, resolve issues, and ensure a positive customer experience while working part-time or full-time. Key responsibilities Field customer inquiries via phone, email, chat, and social media to address questions and concerns Calmly de-escalate issues and escalate interactions when necessary Track call-related information for auditing and reporting purposes Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems
Healthcare Customer Service Specialist in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.