Seeking a full-time Project-Based Healthcare Customer Service Representative, who will support inbound calls from members and providers regarding healthcare-related inquiries, ensuring a positive experience while working remotely. Key responsibilities Actively listen to callers to understand their concerns and provide accurate information regarding healthcare plan services and eligibility Assist callers with account updates and guide them through available options in a clear and professional manner Document all interactions thoroughly while adhering to compliance requirements and maintaining engagement throughout the call Required qualifications High school diploma or equivalent; must be 18 years of age or older Minimum of 6 months of previous experience in healthcare call center or related customer service roles Bilingual fluency in Spanish and English is a plus Strong computer proficiency and ability to navigate multiple applications efficiently Willingness to work flexible shifts, including evenings, weekends, and holidays based on business needs
Healthcare Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.