Healthcare Claim Analyst

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Base pay range

$20.00/hr - $20.00/hr

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Healthcare Claim Analyst (Provider Side)

Location: 100% Remote (U.S. only)

Duration: 5–6 Month Contract (High chance of extension)

Shift: Late shift preferred (PST / MST / CST candidates ideal)

Job Summary

We are seeking a Provider Services / Claims Analyst to support inbound and outbound calls from healthcare providers and members. This role focuses on claims support, eligibility & benefits, and provider relations in a fast‑paced, remote call‑center environment.

Key Responsibilities

• Handle inbound calls related to claims, eligibility & benefits, and provider inquiries
• Assist with claim status, reprocessing, billing questions, and EOB requests
• Support provider contract and demographic update requests
• Make occasional outbound calls for follow‑ups and issue resolution
• Use multiple systems to ensure accurate information and first‑call resolution
• Escalate complex issues to internal teams when required

Required Skills & Experience

• Customer service or call center experience (healthcare preferred)
• Claims, billing, or provider services experience is a plus
• Strong communication, multitasking, and problem‑solving skills
• Comfortable working in a structured, queue‑based environment
• Strong computer, typing, and time‑management skills
• Ability to work independently in a remote setting

Schedule

• orian Training: 9:30 AM – 6:00 PM CST
• Post‑Training: 10:30 AM – 7:00 PM CST / 11:30 AM – 8:00 PM EST

Additional Information

• Equipment provided; high‑speed internet required
• Strong attendance and reliability are essential

Seniority level

• Associate