Healthcare Billing Customer Service Coordinator

Working remotely during day shifts, the full-time Healthcare Billing Customer Service Coordinator will manage customer inquiries, handle billing issues, verify insurance information, and ensure patient satisfaction in a fast-paced call center environment. Key responsibilities Handles customer inquiries and complaints, ensuring a high level of customer satisfaction Verifies patient insurance information and assists with pre-authorization processes Coordinates with medical staff to address complaints and maintain accurate patient records Required qualifications High School Diploma/GED or equivalent 2+ years of experience in customer support coordination Intermediate proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Ability to maintain confidentiality and uphold ethical principles in patient care Experience in managing multiple tasks simultaneously in a fast-paced environment