Working remotely in a full-time temporary capacity, the Healthcare Advocate will conduct outbound calls to health plan members, coordinating care and resources while ensuring timely access to healthcare services. Key Responsibilities Conduct outbound calls to members from assigned call lists and verify their information Educate members on follow-up care and assist with scheduling appointments with their Primary Care Provider (PCP) Accurately document all member interactions and maintain compliance with HIPAA and company standards Required Qualifications High school diploma or GED required 1-2 years of customer service, call center, or healthcare support experience Basic computer proficiency, including the ability to navigate multiple systems Strong attention to detail and accurate documentation skills Reliable attendance and punctuality
Healthcare Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.