Seeking a fully remote Health Care Customer Service Representative for the 2nd shift, who will manage inbound and outbound calls to resolve billing and payment issues, provide information on insurance and financial assistance, and process payments in a fast-paced, team-oriented environment. Key responsibilities: Make and answer calls to resolve billing and payment issues, utilizing established work queues and call pools Respond professionally to patient/account holder inquiries and provide thorough explanations Follow client-specific protocols while investigating and responding to client inquiries Required qualifications: 1+ years of experience in a call center or customer service role involving public contact Knowledge or experience in medical terminology, patient billing, and healthcare insurance preferred Ability to thrive in a fast-paced, deadline-oriented environment Strong organizational skills and the ability to manage multiple tasks simultaneously Flexibility in scheduling, including evening and Saturday work as required
Health Care Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $42,250–$66,000
For context, most customer service representatives earn between $42,250–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.