Supporting high-volume inbound patient calls, the full-time Health Care Call Center Representative will manage billing inquiries, payment transactions, and insurance-related questions while working in a structured, high-pressure environment that may require occasional onsite attendance. Key Responsibilities Respond to inbound calls regarding billing inquiries, payments, insurance, and financial assistance Assist patients with payment setups, understanding EOBs, and verifying coverage Document interactions in CRM systems and follow up on unresolved issues while maintaining HIPAA compliance Required Qualifications High school diploma or GED Two years of experience in hospital or physician insurance-related activities Advanced knowledge of insurance billing, collections, and terminology Intermediate knowledge of CPT and ICD-9 codes Proficiency in MS Word, Excel, and Outlook
Health Care Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $41,700–$64,250
For context, most customer service representatives earn between $41,700–$64,250 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.