Supporting high-volume inbound patient calls, the full-time Health Care Call Center Representative will manage billing inquiries, payment transactions, and insurance-related concerns in a structured call center environment, with a hybrid work model that includes remote and potential onsite attendance. Key Responsibilities Respond to inbound calls regarding billing inquiries, payments, insurance, and financial assistance Assist patients with payment setups, understanding EOBs, and verifying coverage Document all interactions in CRM systems and follow up on unresolved issues while maintaining HIPAA compliance Required Qualifications High school diploma or GED Two years of experience in hospital or physician insurance-related activities Advanced knowledge of insurance billing and collections terminology Intermediate knowledge of CPT and ICD-9 codes Ability to work in a fast-paced environment and manage multiple tasks
Health Care Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,330–$57,650
For context, most customer service representatives earn between $37,330–$57,650 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.