Inspira is seeking a Content & Digital Experience Knowledge Manager to own the strategy, governance, and day-to-day execution of knowledge content powering our customer experience across Intercom Knowledge Hub, NICE CXone Expert, and Guru.
You will draft and maintain articles, manage SME and compliance review cycles, and run the knowledge platform sync process, partnering with the AI Bot Optimization Specialist and Application Lead to ensure content quality and platform integrity.
#J-18808-LjbffrHealth & Benefits Knowledge Experience Manager in oak brook at Unknown Company
This position is listed as full time and onsite.