Dedicated to improving health outcomes, the full-time Health Advocate will engage with Medicare members through inbound and outbound calls to facilitate health screenings, medications, and services while providing empathetic support and education. Key responsibilities Conduct inbound and outbound calls to assist members and providers in accessing healthcare services, screenings, and medication refills Work through barriers to promote members' health and deliver an exceptional member experience Document conversations accurately in members' health records and provide education to support informed health decisions Required qualifications At least 3 years of experience in healthcare, customer service, telemarketing, or sales Familiarity with basic medical terminology and care management concepts Proficiency with Windows and web-based applications, along with high computer literacy Reliable high-speed internet connection and suitable remote workspace with hard-wired connectivity High School Diploma or Equivalent G.E.D
Health Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.