Morgan Stanley in Tampa seeks a Vice President, Capacity Planning & Analytics to lead long-range workforce planning for our contact center and to build advanced analytics capabilities that guide data-driven decisions across business lines.
You will own forecasting, staffing, and capacity models, translate insights for executives, drive efficiency, and ensure service levels while managing costs. The role partners with Operations, Finance, Risk, and Technology to align priorities.
#J-18808-LjbffrHead of Strategic Capacity Planning & Analytics in tampa at Unknown Company
This position is listed as full time and onsite.