Unknown Company

Head of Service & Customer Experience

northern, ky • Posted 2 weeks ago
Onsite Full Time Customer Service

Truma North America is seeking a Head of Service to lead the service strategy, customer care operations, warranty administration, and field service activities across the United States and Canada. You will shape service excellence, drive customer satisfaction, and align regional practices with Truma Group standards.

You will lead a diverse, high-performing team, manage budgets, KPIs, and strategic initiatives, and collaborate with Product, Quality, and Sales to deliver premium service experiences

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Head of Service & Customer Experience in northern at Unknown Company

This position is listed as full time and onsite.

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