Owning ARR retention and expansion for a portfolio of customers, the full-time Head of Sales, Renewals will build proactive renewal strategies, lead complex negotiations, and drive customer growth in a hybrid work environment. Key responsibilities Manage ARR retention, renewals, and expansion, ensuring accountability for renewal rates and account growth Develop and execute strategies to identify renewal risks and opportunities, driving action plans ahead of renewal dates Lead negotiations on complex renewals, including pricing, usage commitments, and contract structures with customers Required qualifications 8+ years of experience in Account Management, Renewals, Customer Growth, or enterprise sales Proven track record of strong gross and net retention results in a complex enterprise software environment Experience managing large, strategic enterprise renewals and leading complex negotiations Strong understanding of usage-based business models and their impact on renewal outcomes Experience coaching teams on renewal strategy, negotiation, and account planning
Head of Sales, Renewals in workfromhome at Unknown Company
This position is listed as contract and hybrid.