As Head of Revenue Operations, you will own the commercial performance of GoMining's direct revenue channels.
Responsibilities
- Own the operational performance of all direct revenue channels, including Sales, VIP, and Retention
- Align priorities, customer segmentation, and execution plans with business owners
- Build scalable commercial processes and operating standards across teams
- Monitor channel performance and identify opportunities to increase revenue and operational efficiency
Commercial Performance
- Drive revenue growth through cross-sell and upsell initiatives across the GoMining ecosystem
- Initiate promotional campaigns, commercial activities, and growth programs together with Marketing and Product teams
- Measure the effectiveness and ROI of all commercial initiatives
- Continuously optimize conversion, retention, and customer lifetime value
Pricing & Unit Economics
- Own unit economics across all commercial channels
- Define profitability targets, spending guidelines, and commercial KPIs
- Manage discount policies, promotional mechanics, and OTC commercial terms
- Analyze channel profitability and recommend improvements to maximize margins
Analytics & Leadership
- Build reporting frameworks and dashboards for commercial performance
- Partner with Analytics, Finance, Product, and Marketing to support data-driven decision-making
- Present business insights and recommendations to executive leadership
- Drive continuous improvement of commercial operations and revenue processes
Requirements
- 7+ years of experience in Revenue Operations, Commercial Operations, Sales Operations, Business Operations, or a similar leadership role
- Experience working in fintech, payments, SaaS, crypto, or other transaction-driven businesses
- Strong understanding of revenue management, unit economics, pricing, and commercial performance
- Experience working closely with Sales, Customer Success, VIP, Retention, and Marketing teams
- Proven experience building reporting frameworks and operational processes
- Strong analytical mindset with excellent knowledge of business metrics and financial performance
- Experience managing cross-functional initiatives and influencing senior stakeholders
- Excellent communication and leadership skills
- Fluent English
Nice to Have
- Experience in crypto, Bitcoin, Web3, or digital assets
- Experience with CRM, loyalty, or VIP programs
- Experience managing pricing strategies, discount policies, or OTC operations
- Experience with BI tools such as Tableau, Power BI, Looker, or similar
Benefits
- Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
- Work-life fit: remote or hybrid format with flexible hours across international teams.
- Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
- Recognition programs: structured performance reviews and team awards.
- Team culture: retreats in international locations (for example, company apartments in Cyprus)