Head of Retail Operations

We’re partnering with a well-known cannabis retailer in California to find a Head of Retail Operations who can take ownership of a growing multi-store retail business and help drive the next phase of its success.

This is a senior leadership role with responsibility across multiple retail locations, P&L performance, compliance, inventory, buying, and the overall customer experience . You’ll work closely with marketing and other cross-functional leaders to ensure the retail organization is operating efficiently, profitably, and in alignment with the brand.

What you’ll own:

• Lead and develop a multi-unit retail organization across California
• Own retail P&L performance, budgets, KPIs, and financial results
• Oversee inventory strategy, purchasing/buying, assortment, and inventory turns
• Ensure operational excellence and adherence to California cannabis regulations and compliance requirements
• Partner closely with Marketing to translate brand strategy into the retail experience and drive traffic, loyalty, and sales
• Develop and implement consistent SOPs, systems, and best practices across locations
• Build, coach, and retain high-performing retail leadership teams
• Identify opportunities to improve profitability, efficiency, customer experience, and overall store performance
• Partner with executive leadership on growth strategy, new store openings, and broader business initiatives

What we’re looking for:

• 3+ years of proven success leading multi-unit retail operations within cannabis
• Strong understanding of California cannabis retail regulations and compliance
• Demonstrated experience owning or significantly influencing multi-location P&Ls
• Experience leading inventory, buying/merchandising, and retail operations teams
• Strong business acumen with the ability to translate data and KPIs into action
• Track record of developing strong retail leaders and building high-performing teams
• Excellent cross-functional communication and collaboration skills
• Comfortable operating in a fast-paced, entrepreneurial environment where priorities can evolve quickly
• Bachelor’s degree or equivalent combination of education and relevant experience preferred

Location:

California

Relocation:

Candidates from anywhere in the U.S. are welcome to apply, but relocation to California is required (Relocation assistance available)

Compensation: Includes competitive base salary, performance incentives, and benefits