Head of Programme Management

The Jewish Community Center of Greater Pittsburgh (JCC) seeks an experienced, innovative, and relationship-driven Out-of-School Time Program Manager to lead a dynamic portfolio of youth development initiatives that engage children and families in high-quality, inclusive, and enriching experiences throughout the year. This role provides strategic leadership, operational oversight, and programmatic vision for the JCC's out-of-school time offerings, including Clubhouse Afterschool, JDays School Days Out, and JCC Specialty Camps.

Develops and implements short- and long-range out-of-school time program goals in keeping with the mission and operating goals of the agency. Fosters an environment where children feel safe, supported, connected, and empowered to grow. Stays current on best practices in Positive Behavior Support and universal design principles to create inclusive program environments that support children with diverse abilities, needs and learning styles.

Direct Program Supervision: Manages and develops current and new out-of-school time programs and services for children, youth, and families, including the Clubhouse Afterschool Program, JDays and Specialty Camps. Recruits, hires, and trains program staff (year-round and seasonal). Provides staff with regular feedback on performance. Facilitates regular staff meetings, in-service training sessions, and professional development opportunities. Family and Community Engagement: Builds strong relationships with children, parents, caregivers, and schools. Collaborates with community organizations and youth-serving agencies to strengthen partnerships and expand program reach.

Operations and Risk Management: Works with JCC registrar to coordinate and execute registration for all out-of-school time programs and Specialty Camps. Ensures compliance with all applicable licensing requirements, safety regulations, JCC policies, and accreditation standards. Liaises with local regulating agencies. Manages program resources, facilities usage, and equipment needs.

Possesses a working knowledge of Jewish traditions, practices and culture. Ability to define problems, develop solutions, collect data, establish facts, and draw valid conclusions. Ability to manage and balance a variety of responsibilities in a fast-paced environment under tight time constraints. Adheres to Jewish Community Center of Greater Pittsburgh policies and procedures. Actively supports and participates in continuous intra-departmental and agency-wide quality improvement processes. "Actively promotes and maintains agency customer service standards. Ensures compliance with all state, federal and local regulating agencies. Ability to communicate verbally and in writing. Ability to operate personal computers (hardware and software). Ability to work evenings, weekends, and holidays, as required. Ability to travel, as needed. While performing the above duties, this position routinely requires handling persons and/or objects and moving safely throughout the building. This position requires communicating, either verbally or in writing. SUPERVISION EXERCISED: Supervises part-time and seasonal personnel

SUPERVISION RECEIVED: Supervision from Director of Programming & Recreation, CYF

Bachelor's Degree in Human Services, Social Work, or related field and at least three years' experience in an administrative capacity, or equivalent combination and experience.

PA Criminal History Clearance PA Child Abuse Clearance FBI Clearance PA Mandated Reporter Training Current physical examination report from a certified physician and an up-to-date TB vaccination

Jewish Community Center of Greater Pittsburgh