Head of Patient Experience & Digital Transformation

Biogen in the United States is seeking a Head of Digital Transformation Patient Services to guide end-to-end patient and provider experiences while modernizing operations. You will lead large-scale initiatives across therapeutic areas and collaborate with Product Strategy, Marketing, and IT to create a seamless patient engagement platform.

This role drives performance improvements, focuses on comprehensive patient journeys, and strives for a best-in-class patient experience with hybrid on-site