Head of Operations - Scale Service Delivery (MSP)

Velo IT Group in Dallas, TX seeks a Director of Operations to lead a high‑performing team, refine service delivery processes, and drive scalable growth. This pivotal role requires proactive leadership, analytical thinking, and a passion for scaling operations in a fast‑growing MSP environment.

You will align cross‑functional teams, implement data‑driven improvements, and report progress to the executive team to sustain dramatic growth and client satisfaction.