Head of Operations

IMPORTANT: IN-PERSON REQUIREMENT

This position is 100% on-site at our HQ. REMOTE applicants will not be considered. We are looking for a dedicated team member to be physically present and integrated into our studio culture. Please do not apply if you are seeking remote or hybrid work.

MORE ABOUT IRONCLAD

WE ARE MORE THAN A STUDIO. WE ARE A PLATFORM.

IRONCLAD is a repeatable content and IP engine built to:

• scale output
• maintain quality
• drive revenue
• build long-term enterprise value

TWO SIDES. ONE MACHINE.

STUDIOS

We partner with serious brands to create high-performance content systems that:

• drive real business outcomes
• integrate into sales + marketing
• scale without breaking

ORIGINALS (IP Engine)

We develop and launch original shows and franchises with:

• real authority
• built-in audience
• platform upside

We are building ownable IP that expands into derivative opportunities .

THE ROLE

We are hiring a Head of Operations to build and run the operating system of the business.

This is not a support role.

You will:

• Build systems
• Enforce execution
• Create total visibility
• Hold departments accountable
• Remove the CEO from day-to-day operations

You are here to make the machine run at a high level, every day.

WHAT YOU WILL OWN

SYSTEMS

• Build and install SOPs across:

• Sales → Production → Delivery

• Content + show launches

• Ensure everything runs through a centralized system (Monday.com)

REPORTING

• Build a weekly scoreboard across:

• Active projects

• Deadlines

• Performance

• Efficiency / margins

The business should be understandable in minutes, not meetings.

ACCOUNTABILITY

• Every project has:

• an owner

• a timeline

• a clear outcome

• Enforce discipline across:

• Studios

• Originals

• Sales

• Marketing

AI + LEVERAGE

• Implement AI across:

• reporting

• forecasting

• capacity planning

Build systems that tell us what’s coming—not just what happened.

CAPACITY + SCALE

• Align pipeline with team capacity
• Identify bottlenecks early
• Help scale output without breaking the system

WHAT SUCCESS LOOKS LIKE

First 90 Days:

• Full visibility across all projects
• Clean, enforced workflows
• Weekly reporting in place
• Clear accountability across teams
• Bottlenecks identified and addressed

Ongoing:

• Projects delivered on time, on budget
• Leadership aligned and accountable
• Predictable operating cadence
• CEO focused on growth, not operations

WHO THIS IS FOR

You are:

• A builder and operator , not a talker
• Someone who has stepped into chaos and fixed it
• Comfortable enforcing standards across strong personalities
• Obsessed with clarity, systems, and execution
• Fast, direct, and low-ego

WHO THIS IS NOT FOR

• Project managers
• Coordinators
• Corporate operators
• People who need structure instead of building it

EXPERIENCE

• Built and scaled operational systems inside a growing company
• Owned execution across multiple teams
• Strong with tools like Monday.com (or similar)
• Actively using AI to improve workflows and decision-making

STRUCTURE

• Full-time
• On site at IRONCLAD HQ in Virginia Beach
• Direct line to CEO

FINAL NOTE

If you’ve done this before, you’ll recognize what this is.

If you haven’t, you’ll struggle here.

We’re not looking for help.

We’re looking for someone to own it and WIN!