Unknown Company

Head of Operations & Member Experience Transformation

green bay, wi • Posted 3 weeks ago
Onsite Full Time Management & Operations

Capital Credit Union in Greenbay, Wisconsin, is seeking a Senior Vice President of Operations to serve as a strategic partner to the CIO, translating enterprise strategy into actionable initiatives that strengthen member experiences and optimize non-branch service delivery.

The role oversees the Contact Center, back-office operations, and digital services, driving transformation, efficiency, and governance through KPIs, dashboards, and data-driven decision making.

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Head of Operations & Member Experience Transformation in green bay at Unknown Company

This position is listed as full time and onsite.

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