Head of Inbound & Outbound Operations

Macy's is seeking a Director of Operations to direct day-to-day inbound and/or outbound operations. In collaboration with senior leaders, you will guide short- and long-term strategic planning to ensure facility and company goals are achieved and to enhance throughput and customer satisfaction.

You will lead teams to achieve targets such as UPH, CPU, SOT, and fill rate; develop training programs; uphold safety and quality standards; and shape workforce plans to meet demand while promoting an