Colonial Williamsburg Foundation in Williamsburg, Virginia, seeks a Director, Guest Experience and Volunteer Programs to lead enterprise guest experience strategy, oversee volunteer programs for 800+ volunteers, and partner across Hospitality, Museums, and Operations to elevate service standards.
The role supervises the Analyst, Guest Experience and Volunteer Programs, guides dashboards, and drives cross-functional improvements, guest feedback, and service recovery while ensuring accessibility
#J-18808-LjbffrHead of Guest Experience & Volunteer Programs in williamsburg at Unknown Company
This position is listed as full time and onsite.