Head of Group Benefits Business Risk – Resiliency

• Execute Risk & Resiliency frameworks for Group Benefits


• Manage the operational risk profile for Group Benefits across Technology, Cyber, Data, Model, Compliance, Third Party, and other domains


• Advise Group Benefits leadership and facilitate Risk Working Groups


• Escalate topics to appropriate risk committees


• Assess key risks at line-of-business and process levels


• Coordinate with business process owners and risk and control partners on risk action items


• Develop business continuity plans and resiliency solutions for critical dependencies


• Conduct regular testing and oversee plans


• Manage business coordination of Disaster Recovery and Crisis Management efforts


• Maintain the Group Benefits Risk Register in ServiceNow


• Establish reporting standards and ensure risk data quality and completeness


• Consolidate and synthesize risk data to assess residual risk and alignment with risk appetite


• Identify material risk themes and trends and inform leadership and governance discussions


• Coordinate issues, events, KRIs, and stress scenario analysis


• Promote first-line risk ownership, consistent standards, issue identification, and timely escalation


• Report to the Head of Business Risk & Resiliency

Requirements

• 5+ years of experience in operational risk management or a related risk discipline within the financial services industry


• Insurance experience preferred


• Group Benefits experience may be used in lieu of other experience


• Strong analytical, decision making and problem-solving skills


• Flexibility and resourcefulness in managing multiple priorities


• Ability to accelerate impact and desire to lead change


• Legally authorized to work in the United States without employer sponsorship/support now or in the future

Core Competencies

Demonstrates expertise in operational risk management, particularly within the financial services industry, with a focus on Group Benefits. Capable of developing and executing risk frameworks, business continuity plans, and ensuring data quality in risk reporting.

Highest-signal resume keywords

• Operational Risk Management


• Risk Framework Execution


• Business Continuity Planning


• Data Quality Assurance


• Analytical Decision Making

ATS Optimization Keywords

Hard Skills

• Risk Assessment


• Crisis Management


• Disaster Recovery


• Risk Register Maintenance


• Risk Data Consolidation

Soft Skills

• Analytical Skills


• Problem-Solving


• Flexibility


• Resourcefulness


• Leadership

Industry Keywords

• Financial Services


• Group Benefits


• Operational Risk Profile


• Compliance


• Third Party Risk

Tools & Technologies

• ServiceNow