HAVI is seeking a Director of Service Delivery in Chicago to own end-to-end service delivery, ensuring performance against SLAs and KPIs while driving continuous improvement across regions and functions.
The role partners with Sales, Product, IT and Finance to align service outcomes with business goals, captures data-driven insights, and leads transformation initiatives including AI-enabled improvements. Hybrid role with relocation not offered.
#J-18808-LjbffrHead of Global Service Delivery & Transformation (Hybrid) in chicago at Unknown Company
This position is listed as full time and hybrid.