Unknown Company

Head of Front Office & Guest Experience

pasadena, ca • Posted 2 weeks ago
Onsite Full Time Operations & Business Administration

HEI Hotels and Resorts seeks a Front Office Manager to oversee the Front Office/Guest Services Department, ensuring profitability, quality standards, and top-tier guest satisfaction. You will lead a team, manage VIP arrivals, and drive service excellence across daily operations.

The role emphasizes staff leadership, training, and adherence to brand standards, with a focus on delivering warm, personalized service while maintaining payroll and scheduling efficiency.

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Head of Front Office & Guest Experience in pasadena at Unknown Company

This position is listed as full time and onsite.

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