Mintlify is hiring a Head of Technical Support in San Francisco to shape how we support our growing customer base, from startups to large enterprises. You will lead a team of support engineers, stay hands-on with escalations, and build scalable tooling and processes to raise the bar for customer success.
You will own SLAs, incident communications, and AI-enabled deflection efforts, partnering with Sales, Solutions, and Customer Success to ensure smooth onboarding, renewals, and retention.
#J-18808-LjbffrHead of Enterprise Technical Support & AI Enablement in san francisco at Unknown Company
This position is listed as full time and onsite.