Newrez is seeking a Dialer Operations Leader to guide staff, manage outbound calling strategies, and ensure compliance with state and federal requirements. You will coordinate telephony initiatives, oversee UAT testing with vendors, and partner with IT and Compliance to optimize call flows and platform performance.
The role requires extensive collections and call center leadership experience, with a focus on process improvements and strategic guidance for diverse stakeholders.
#J-18808-LjbffrHead of Dialer & Contact Center Operations in tempe at Unknown Company
This position is listed as full time and onsite.