DoorDash, Inc. is seeking a Manager on the Customer Experience Analytics team to set the vision for measuring and improving global customer resolutions.
You will lead a team of data scientists at the intersection of customer experience quality and operational cost, translating insights into roadmaps for product, operations, and AI/ML partners. You will establish a measurement framework, own key metrics, and partner with CX, Product, Engineering, and Operations to drive high-impact decisions that
#J-18808-LjbffrHead of CX Analytics & AI-Driven Support in austin at Unknown Company
This position is listed as full time and onsite.