Unknown Company

Head of Customer Support (Fully Remote)

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workfromhome • Posted 1 weeks ago
Onsite Full Time Office and Administrative Support Occupations
  • Lead Customer and Technical Support teams, owning strategy, headcount, and budget.
  • Drive AI-enabled, human-centered support across a 25+ person organization.

You Bring:

  • 12+ years scaling support orgs and leading leaders.
  • Strategic ownership of KPIs, budget, and succession.
  • Strong cross-functional collaboration and systems thinking.

We Offer:

  • High-growth AI healthcare startup culture.
  • Flexible PTO, medical/dental/vision, 401(k), equity.
  • Empathy-driven team with extreme ownership.
Abridge

Abridge is an AI-powered healthcare platform that turns patient-clinician conversations into structured clinical notes in real-time. We are a growing team of MDs, AI scientists, engineers, and creatives empowering people to make care make more sense.

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Head of Customer Support (Fully Remote) in workfromhome at Unknown Company

Typical pay
$41,600–$66,000

For context, most customer service representatives earn between $41,600–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and onsite.

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