Lead Customer and Technical Support teams, owning strategy, headcount, and budget. Drive AI-enabled, human-centered support across a 25+ person organization. You Bring: 12+ years scaling support orgs and leading leaders. Strategic ownership of KPIs, budget, and succession. Strong cross-functional collaboration and systems thinking. We Offer: High-growth AI healthcare startup culture. Flexible PTO, medical/dental/vision, 401(k), equity. Empathy-driven team with extreme ownership. Abridge Abridge is an AI-powered healthcare platform that turns patient-clinician conversations into structured clinical notes in real-time. We are a growing team of MDs, AI scientists, engineers, and creatives empowering people to make care make more sense. #J-18808-Ljbffr
Head of Customer Support (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $41,600–$66,000
For context, most customer service representatives earn between $41,600–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.