The New York City Department of Small Business Services (SBS) seeks a Director of Customer Support and Program Development to oversee the Small Business Hotline, customer service email accounts, regulatory data, and NYC BEST initiatives.
You will lead project planning, monitor KPIs, and coordinate cross‑department efforts to improve services for NYC’s small businesses, jobseekers, and districts, reporting to the Assistant Commissioner.
#J-18808-LjbffrHead of Customer Support & Program Innovation in new york at Unknown Company
- Typical pay
- $37,330–$52,550
For context, most customer service representatives earn between $37,330–$52,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.