Head of Customer Success — Remote-Friendly, Scale Retention & Revenue

CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer Success, preferably within SaaS environments. The position offers competitive salary, health insurance, and a flexible work environment, with potential for significant impact as the company grows.
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