Foley is seeking a Senior Manager, Mid-Market Customer Success to lead a growing remote team responsible for retention, expansion, and net revenue outcomes. You will drive a culture of accountability, coach CSMs, and partner across Sales, Product, and Marketing to deliver measurable value for 800+ mid-market customers.
This role emphasizes scaling CS operations, implementing agentic workflows, and leveraging Planhat and AI tools to optimize health signals and renewals.
#J-18808-LjbffrHead of Customer Success in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.